Showing posts with label difficulty hearing. Show all posts
Showing posts with label difficulty hearing. Show all posts

Monday, February 1, 2016

Normal Audiogram, but…

From time to time, a patient comes to the office noticing they are struggling with conversations, especially in challenging listening environments.  Sometimes they come in after a big birthday – maybe 40, maybe 50.  They ask, “Is it me?”  They want a baseline, and an explanation of why they are have difficulties when other folks seem to be following the conversation or getting the joke.  So I perform our standard audiometric measures, and often find myself saying “Good news – your audiogram is normal, you understand words clearly in quiet, your middle ear is functioning properly, even the inner ear response is fine – in fact, if you were a baby you’d pass the newborn hearing screening.”

And yet, and yet….   They are still not hearing well in noisy environments.  What is going on?  Perhaps my “Good news” is not so reassuring, as it raises the question of “Well, then, why can’t I hear like I used to?”  This was addressed nicely in a recent article in the ASHA Leader (Koehnke, Lister, and Wambacq).  

Although undetectable with audiometric testing, changes in hearing ability begin in our 40’s and 50’s.  A growing body of research suggests that while hearing acuity may be normal, complex auditory processing at the central (brainstem and brain) level is not what it was in our 20’s and 30’s.  

Remember, there is so much more to accurate hearing than raising the volume.  There is a set of skills we use in listening that are complex and quite amazing:
  • Temporal processing is the ability to follow rapid changes in speech and music, and affects our ability to discern the consonants and vowels that define a word.  Temporal processing declines with age.
  • Information from speech rhythm and emphasis is also clearly affected by age, and affects ease of communication.
  • Separating out one stream of conversation from another (at a restaurant or party) becomes more challenging with age – to me, it is a miracle that we can do this at all!
  • Subtle changes in hearing may interact with changes in memory, attention, and processing speed.  One study found that speech “babble” (background speech) adversely affects middle aged people’s ability to retrieve words from working memory.
So – there are “normal” changes in the auditory system as we age that may interfere with listening, especially in background noise.  Hearing thresholds may be normal, so hearing aids are not called for.  Here are some strategies (mostly common sense) for easier listening if normal age-related changes in auditory processing are impacting on daily communication:
  • Turn off the radio or TV that interfere with your understanding another’s speech.
  • Position yourself and your conversation partners to best see and hear each other.
  • Ask conversation partners to speak more loudly, slowly, clearly (whatever would help).
  • If other conversations are happening simultaneously, try to relocate.   Separating will help you focus your attention on the conversation of interest.
We may not know exactly which of the many age-related changes may affect our individual auditory systems.  We do know that there are normal changes that occur.  They may affect each of us differently, but if you are not hearing quite as easily as you used to, I hope it is reassuring to know that you are not alone! 

Monday, January 4, 2016

CaptionCall - a Free Service to Assist With Phone Calls

If you have trouble hearing easily on the phone there is a technology that can help you.   Even with hearing aids, sometimes it is difficult to hear soft or high-pitched voices. Sometimes names or numbers are hard to hear, and sometimes the phone connection is simply not good.

CaptionCall is similar to captioned TV, but it is only available to people with hearing loss.  It displays written, almost instant easy-to-see captions so that you can listen and read the captions simultaneously.   Twice the information allows you to communicate with better understanding and less stress.

Moreover, it is FREE!  Captioned Telephone Service is a federally funded program administered by the FCC as a benefit of the Americans with Disabilities Act.  There are no costs associated with this service.  The telephone itself is provided by CaptionCall at no cost.

In the words of one of my patients – a dynamic professional woman with a tough hearing loss and a wonderful way with words:  “Thanks to CaptionCall there’s no more ‘processing’ time interrupting my conversation.  I can answer spontaneously.  Without the help of CaptionCall it takes a pause to get the contextual meaning.  But now I can have a true dialogue.  It provides another layer of ability, not disability!”

To qualify for a CaptionCall service you must have a hearing loss, and a signed form from a qualified health professional affirming that you need a captioned phone because of your hearing loss.  Once you submit your form by FAX to 1-888-778-5838 a CaptionCall representative will contact you and arrange for: free phone, free delivery, free installation, free in-home training, and free captioning service.

You will be able to communicate with confidence!  Caption Call is familiar – calls are dialed and answered like any regular phone.  The phone is hearing aid compatible if the hearing aids have telecoils available.  The sound of the phone can be customized - the ringer, handset volume and frequency balance can be optimized to meet your hearing configuration.

Three things are needed to get started:

  • hearing loss that requires the help of a captioned phone service
  • high-speed internet connection 
  • standard home phone connection

Be empowered!  Accurate and easy telephone use is important for staying in touch with family and friends, obtaining needed information, knowing you are communicating with accuracy, and staying well-networked.  My patients who have obtained this service are delighted with the help.