Please Come In!

When we fit you with hearing aids we ask you to come back for follow-up.  We schedule the first follow-up visit a week or two following the fitting. This is a very important visit as it allows us to answer your questions, confirm comfort of fit and sound, and review the many details that we covered during the fit.  We will ask you where you see improvement, and what still needs work.  Virtually all of the hearing aids that we fit can be modified right in the office.  Your observations will guide us in fine tuning the hearing aids to best meet your needs and preferences.

It may take a few visits in the beginning to be sure your hearing aids are optimally set for you, and you are confident in using them successfully.  Once we have you “on track” we still want to see you for routine clean and check visits (usually every three months).  We do not charge you for these visits during the warranty period, which may vary from one to three years. 

Here is why we ask you to come in for “Clean and Check” appointments, even if you’re not having a problem:

• As you learn to listen with hearing aids your listening demands may change, and we may modify your settings to give you the best results possible.
• You may – or may not – want additional control of your hearing aids through program options – you are in charge of how automatic your hearing aids are.
• We find many patients benefit from a review of care and cleaning from time to time.
• We will check that the microphones and receivers are clear of debris and working at their best. Sometimes simply cleaning the hearing aids and changing the filters that protect the microphones and receivers will brighten the sound quality – even if you had not perceived a problem.
• Many hearing aids “log” your hearing aid usage, the types of environments you are in, and how you are using your volume controls or program buttons. By monitoring your usage we are guided to make adjustments that will enhance your experience.
• We will check your ear canals to be sure they are free of any wax that might compromise the function of your hearing aids.
• We will review with you the routine care you should do daily to keep those instruments at peak performance. Your hearing aids live in a warm and moist environment, and the earwax with which they come in contact (salty and acidic) can harm the electronics. But a little care can often prevent problems before they happen.
• Frank conversations about your goals will let us determine if they are being met, or if you need additional support (perhaps with a streamer or remote control) to help you further. A reminder about good communication strategies can also fill the gap between help from the hearing aids and maximal benefit.

If you have a concern, please call right away so we can help.  Do not wait for that scheduled appointment.  If we do not hear from you, we cannot address your concern.  We are here to help you.

So, please come in!  By keeping your scheduled appointments you are helping us do the job we want to do for you.